Patient compliance with NHS 111 advice

The NHS 111 telephone advice and triage service is a well established part of the NHS response to urgent care needs of the population. Research is required into whether the service is appropriately fulfilling its function to advise and/or triage patients to the right level of service for their clinical need. Linking NHS 111 data to emergency hospital data allowed this study to follow patients from their call through to any presentation at hospital within 7 days.

More information and further contact

For access to a paper detailing the findings of this work go to the following: https://doi.org/10.1371/journal.pone.0251362

For more information on this project, contact Dr Jen Lewis at jen.lewis@sheffield.ac.uk or Colin O’Keeffe at c.okeeffe@sheffield.ac.uk