DRAGON – hatching a new project about Digital Resources and Going Online for people with severe mental ill-health 


DRAGON (Digital Resources and Going ONline) is an exciting new project that is evaluating how to best support people with Severe Mental Ill-Health (SMI) in completing the Learn My Way digital skills courses.

In an increasingly digital world, people with SMI are at greater risk of being ‘digitally excluded’: they may have poor access to digital technology or lack the skills and confidence to do things online. 

“The Essential Digital Skills framework was used to assess the level of digital skills in people with SMI and found 42% of lacked foundation skills in comparison to 16% in the general population”. https://owlsresearch.york.ac.uk/about 

Good Things Foundation have produced free online courses for beginners to help people develop digital skills to connect and be safe online (https://www.goodthingsfoundation.org/learn/learn-my-way/). The courses are widely and successfully used. However people with SMI are often isolated and may lack confidence in their ability to learn new skills, so they are likely to need tailored support to use these packages. 

The aim of the study is to pilot the Learn My Way course with people with SMI in a recovery college setting. The first five week course will be run at Durham Recovery College, where support will be provided by an experienced digital tutor and a peer support worker. 

The research will involve the assessment of participants’ digital skills and confidence using the Essential Digital Skills Framework and Digital Confidence questionnaire at the start and end of the course and three months after attending the course. We will also gather feedback from both participants and tutors about experiences of the course.

Given the inequalities already experienced by people with SMI, any additional inequalities created by digital exclusion could have serious implications for their health and wellbeing. As health and other services make increasing use of digital resources, it is vital that people with SMI develop digital skills and confidence and so retain access to key services. 

We are working in partnership with Tees Esk and Wear Valleys Foundation NHS Trust, Durham Recovery College and North East and North Cumbria ARC.

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