The NHS 111 telephone advice and triage service is a well-established part of the NHS response to urgent care needs of the population. Research is required into whether the service is appropriately fulfilling its function to advise and/or triage patients to the right level of service for their clinical need. Linking NHS 111 data to emergency hospital data allowed this study to follow patients from their call through to any presentation at hospital within 7 days
Patient compliance with NHS 111 advice
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Theme:
Sub-theme: Reducing low acuity attendances within the UEC system
Status:
Complete
Team Contact:
Research Fellow
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