People living in care homes are sometimes taken urgently to hospital when they could be treated safely in the community, which can cause problems for them and health services. In this stakeholder engagement project, we consulted with residents in two residential care homes and their families about their experiences and what more could be done to make sure people only go to hospital when they need to. We also asked staff what they think, such as care home workers, GPs, paramedics and A&E clinicians.
Based on their feedback, we produced a list of recommendations for future research to ensure it’s based on the needs of the people it affects. We also summarised stakeholders’ reflections and ideas about the issue and how they defined it. Full details are contained in our final report. For a shorter summary, take a look at our infographic below:
How this project is making a difference
We will work with themes in the YHARC and other groups to develop action plans for these findings.