How is this course different?

Course Dates: Thursday 19th March 2026, 09:00 – 16:30

Delivery platform: Zoom

Registration: To book a place, please email: Academy@yhia.nhs.uk

Fee: £125 per person

For further information please contact Jane Hudson via: academy@yhia.nhs.uk.

NOTE: participants are expected to have completed the Improvements Academy Bronze QI e-learning and to do a quick pre-course exercise

The event will be delivered by:

Maureen McGeorge

Maureen has extensive experience of quality improvement training, improving service quality and patients’ experience. In 2011, she qualified as an Improvement Advisor with the Institute for Healthcare Improvement.

Mel Johnson

Mel leads the Yorkshire and Humber Patient Safety Collaborative and brings an applied focus on Human Factors and behaviour change to ‘learning by doing’ QI training.

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Course Overview

An opportunity to explore some of the challenges to doing quality improvement work using an example case study.
An overview of some of the challenges you may face when trying to improve the quality of health services wherever you work.
An understanding of when and how to use behaviour change and other quality improvement concepts within your role.
An understanding of the importance of measurement for improvement.

To confirm your place, please contact:

Jane Hudson (Business Support Officer)

Email: Academy@yhia.nhs.uk

Book a place