Patient compliance with NHS 111 advice


The NHS 111 telephone advice and triage service is a well-established part of the NHS response to urgent care needs of the population.  Research is required into whether the service is appropriately fulfilling its function to advise and/or triage patients to the right level of service for their clinical need.  Linking NHS 111 data to emergency hospital data allowed this study to follow patients from their call through to any presentation at hospital within 7 days



Sub-theme: Reducing low acuity attendances within the UEC system

Currently Underway

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Research Fellow


Other projects

What happened to my patient? A novel automated patient follow-up system for A&E Clinician’s Reflections

The purpose of this study was to create and assess a novel automated system providing A&E clinicians working at the Northern General Hospital (NGH), Sheffield with patient follow-up information. The...

A pilot study exploring the impact of self-rostering on junior doctor wellbeing in a tertiary adult emergency department

Research has shown emergency medicine has the highest burnout levels of any specialty and burnout and poor wellbeing have been linked to absenteeism and rota gaps. The implementation of self-rostering,...

Using a Delphi study to define avoidable emergency department attendances in young adult patients

Some emergency department (ED) visits are for care that, although urgent, could be managed by a GP. We need clarity about what these ‘avoidable attendances’ (AAs) are and how to...

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