Urgent Care

Safe and effective Urgent and Emergency Care (UEC) is fundamental to healthcare delivery today and highly valued by the public. UEC must respond to changing healthcare needs in the population and how people access healthcare. Our ARC’s UEC Theme are looking to build on our collaborations with NHS providers, commissioners and users of UEC to address key national and local priorities and transform these into solutions that are locally and nationally appropriate and deliverable. Central to our working is our unique UEC linked database (CUREd) which allows key issues and priorities to be investigated across UEC services, following patient episodes from time of call to discharge from hospital.

We have 5 key workstreams which are focused on key UEC priorities, informed by priority setting exercises at a national level (details on the workstreams are below). The theme is led by Professor Suzanne Mason, at the University of Sheffield. The theme has a team of mixed methods health services researchers, statisticians and data specialists. We also have a number of PhD students as well as seconded clinicians collaborating on projects from different services across the region.

Urgent Care Projects

Patient compliance with NHS 111 advice

The NHS 111 telephone advice and triage service. Research is required into whether the service is appropriately fulfilling its function to advise and/or triage patients to the right level of...

What happened to my patient? A novel automated patient follow-up system for A&E Clinician’s Reflections

The purpose of this study was to create and assess a novel automated system providing A&E clinicians working at the Northern General Hospital (NGH), Sheffield with patient follow-up information. The...

A pilot study exploring the impact of self-rostering on junior doctor wellbeing in a tertiary adult emergency department

Research has shown emergency medicine has the highest burnout levels of any specialty and burnout and poor wellbeing have been linked to absenteeism and rota gaps. The implementation of self-rostering,...

Making a Difference: Our Latest Urgent Care case studies

Meet the Urgent Care Team

Maxine Kuczawski

Research Fellow

Jamie Miles

Clinical Reserch Fellow

Jen Lewis

Research Fellow

Our latest Urgent Care publications

What influences decisions to transfer older care-home residents to the emergency department? A synthesis of qualitative reviews

What does the ideal Urgent Care system look like? A qualitative study of service user perspectives.

Using linked routine data to optimise calculation of the Hospital Frailty Risk Score based on prior hospital admissions: an observational cohort study